4.4
16 reviews
Free plan
Pricing model
Audience
Platform Availability
Web
iOS / Android
Desktop
Tags
About Tidio
Tidio is a customer communication platform with AI chatbot Lyro. Lyro automatically answers customer questions using your FAQ and knowledge base. Easy setup, no coding required.
Tidio features
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Lyro AI
AI chatbot that answers customer questions from your knowledge base
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Live Chat
Real-time conversation with website visitors
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Multi-Channel
Chat, email, Messenger, and Instagram in one inbox
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Automation
Visual chatbot builder for custom conversation flows
Pros and cons
Pros
- Easy setup without coding
- Lyro AI resolves common queries
- Affordable pricing for small business
- Live chat + chatbot in one
- Accessible from Russia
Cons
- AI limited to FAQ-based answers
- Advanced features require higher plans
- Limited customization on free plan
- English AI works better than other languages
Pricing
Free
Free
- 50 conversations/mo
- Live chat
- Basic chatbot
Starter
$29/ per month
- 100 conversations/mo
- Lyro AI (50 conversations)
- Analytics
Popular
Growth
$59/ per month
- 2,000 conversations/mo
- Lyro AI (unlimited)
- Advanced automation
Rating and reviews
4,4
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