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Tidio

Free plan

AI chatbot Lyro for small and medium businesses

Try it

4.4

16 reviews

Free plan

Pricing model

Audience

Platform Availability

Web

iOS / Android

Desktop

About Tidio

Tidio is a customer communication platform with AI chatbot Lyro. Lyro automatically answers customer questions using your FAQ and knowledge base. Easy setup, no coding required.

Tidio features

🤖

Lyro AI

AI chatbot that answers customer questions from your knowledge base

💬

Live Chat

Real-time conversation with website visitors

📧

Multi-Channel

Chat, email, Messenger, and Instagram in one inbox

🔄

Automation

Visual chatbot builder for custom conversation flows

Pros and cons

Pros

Easy setup without coding
Lyro AI resolves common queries
Affordable pricing for small business
Live chat + chatbot in one
Accessible from Russia

Cons

AI limited to FAQ-based answers
Advanced features require higher plans
Limited customization on free plan
English AI works better than other languages

Pricing

Free

50 conversations/mo
Live chat
Basic chatbot

Starter

$29/ per month

100 conversations/mo
Lyro AI (50 conversations)
Analytics

Popular

Growth

$59/ per month

2,000 conversations/mo
Lyro AI (unlimited)
Advanced automation

Try Tidio

Get started for free — registration takes just a couple of minutes

Go to Tidio

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